• Room Attendant

    Hilton Garden Inn Reno

    9920 Double R Boulevard

    Reno, NV 89521

    Telephone (775) 850-9700

    Posted February 14, 2020

    Room Attendant

    Job overview

    As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

    The ideal candidate will:

    • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
    • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
    • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
    • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
    • Maintains linen cart and supplies neat and organized to department standards.
    • Maintains security of equipment, keys and supplies issued each day.
    • Reports lost and found articles to supervisor.
    • Provides a professional image at all times through appearance and dress.

    Note: Other duties as assigned by supervisor or management

    Benefits for Full Time Employees

    • Medical, Dental, and Vision Coverage
    • 401K retirement plan
    • Short and Long-Term Disability Income*
    • Term Life and AD&D Insurance
    • Vacation PTO & Holiday/Sick PTO
    • Employee Assistance Program

    *Specific plans for specific positions

    Hilton Garden Inn Reno

    135 Room Hotel

    At A Glance

    Nestled in a primary location, we are only six miles from Reno-Tahoe International Airport and accessible to an array of businesses, shopping and medical facilities.

    Take a drive to beautiful Lake Tahoe to enjoy water and snow activities or hike the famous Tahoe Rim Trail. Schedule a sightseeing tour on the M.S. Dixie Queen or take a train ride through the beautiful mountains on the historic Virginia & Truckee.

    Stay connected in the 24-hour Business Center with complimentary WiFi. Heat snacks from the 24-hour Pavilion Pantry® convenience store in the comfort of your room or indulge in tasty American cuisine at Great American Grill®. Keep active in the fitness center, plunge into the indoor pool or lounge in the whirlpool any time of year.