Posted January 9, 2020
As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.
The ideal candidate will:
- Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
- Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
- Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
- Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Reports lost and found articles to supervisor.
- Provides a professional image at all times through appearance and dress.
Note: Other duties as assigned by supervisor or management
Benefits for Full Time Employees
- Medical, Dental, and Vision Coverage
- 401K retirement plan
- Short and Long-Term Disability Income*
- Term Life and AD&D Insurance
- Vacation PTO & Holiday/Sick PTO
- Employee Assistance Program
*Specific plans for specific positions
Residence Inn San Jose South/Morgan Hill
90 Room Extended Stay
Residence Inn San Jose South/Morgan Hill is a home away from home, ideally situated for business and leisure. Our hotel is steps from Morgan Hill Soccer Complex and the headquarters of Thomas Kinkade, ITT, Anritsu, IBM, Western Digital, JABIL and more. Gilroy Premium Outlets and Gilroy Gardens are also nearby. Our generous all-suite property offers a range of amenities to ensure a comfortable stay. Each pet-friendly guest room includes separate living and dining spaces, full kitchens, free WiFi and a welcome bag for your furry friend. Guests will enjoy our free hot breakfast, indoor pool, SportCourt® and evening socials three nights a week at The Mix™. We also have on-site guest laundry, same day dry cleaning services, and a 24-hour Market to accommodate our guests' needs.