• Host/Hostess

    Hampton Inn St. Joseph

    3928 Frederick Avenue

    Saint Joseph, MO 64501

    Telephone (816) 390-9300

    Posted December 2, 2019

    Host/Hostess

    Job Description

    JOB SUMMARY

    The Host-Hostess is responsible for coordinating the serving of breakfast and maintains cleanliness and inventory of breakfast area.

    JOB DUTIES & RESPONSIBILITIES

    • Sets up breakfast at scheduled time.

    • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.

    • Maintains cleanliness of breakfast area and kitchen during and after breakfast hours.

    • Greets guests and accommodates special requests as needed.

    • Ensures countertops and machines are clean and tidy at all times.

    • Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.

    • Assists in maintaining cleanliness of public areas.

    • Other duties as assigned.

    Requirements

    EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

    • A minimum of one month of related experience; or equivalent combination of training and experience.

    KNOWLEDGE, SKILLS, & ABILITIES

    • Requires the ability to read, write, and speak the English language.

    • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

    • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

    • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

    • Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

    • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

    • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

    • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

    Hampton Inn St. Joseph

    59 Room Hotel

    At A Glance

    St. Joseph is a town packed with legends and the legendary. The Pony Express was headquartered here and visitors can learn about its history in our town's Pony Express National Museum. Famous news anchorman Walter Cronkite was born here. The famous outlaw Jesse James died here. Aunt Jemima was invented here. Their legacies are all here, near our Hampton Inn hotel in St. Joseph, MO, just waiting for everyone to discover.

    Guests can unwind in one of our spacious St. Joseph, MO hotel rooms and relax with modern conveniences. We offer great value during their stay at Hampton Inn St. Joseph, MO hotel, with unexpected delights such as our indoor swimming pool and beautiful outdoor patio area, ideal for dining.

    • Easy access to Pony Express Museum, Jessie James home and more
    • Walking distance to local restaurants
    • Stylish decor in warm, inviting tones
    • Sparkling indoor pool and outdoor patio area
    • Fully equipped business center
    • Hampton On the Run® Breakfast Bags