• Host/Hostess

    Fairfield Inn & Suites by Marriott Waco South

    5805 North Woodway Drive

    Woodway, TX 76712

    Telephone (254) 776-7821

    Posted December 2, 2019

    Host/Hostess

    Job Description

    JOB SUMMARY

    The Host-Hostess is responsible for coordinating the serving of breakfast and maintains cleanliness and inventory of breakfast area.

    JOB DUTIES & RESPONSIBILITIES

    • Sets up breakfast at scheduled time.

    • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.

    • Maintains cleanliness of breakfast area and kitchen during and after breakfast hours.

    • Greets guests and accommodates special requests as needed.

    • Ensures countertops and machines are clean and tidy at all times.

    • Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.

    • Assists in maintaining cleanliness of public areas.

    • Other duties as assigned.

    Requirements

    EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

    • A minimum of one month of related experience; or equivalent combination of training and experience.

    KNOWLEDGE, SKILLS, & ABILITIES

    • Requires the ability to read, write, and speak the English language.

    • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

    • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

    • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

    • Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

    • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

    • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

    • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

    Fairfield Inn & Suites by Marriott Waco South

    62 Room Hotel

    Our Hotel

    Our comfortable, well-appointed hotel is located six miles from downtown Waco and Magnolia Market. Relax and recharge, knowing that we have amenities that you need and expect. Guests enjoy free high-speed wireless internet throughout the hotel, as well as a complimentary breakfast featuring choices like scrambled eggs and sausage, plus healthy choices like yogurt and fresh fruit. Use our hotel as your base to discover the rest of the Waco, Texas area; great shopping and dining options are right across the street at Richland Mall. Baylor University and the Waco Convention Center are both less than fifteen minutes away by car. Our indoor pool is relaxing in any weather, and our fitness center helps keep you energized here in Woodway. At the Fairfield Inn & Suites Waco South, our guests are our #1 priority.