• Host/Hostess

    Posted December 2, 2019

    Host/Hostess

    Job Description

    JOB SUMMARY

    The Host-Hostess is responsible for coordinating the serving of breakfast and maintains cleanliness and inventory of breakfast area.

    JOB DUTIES & RESPONSIBILITIES

    • Sets up breakfast at scheduled time.

    • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.

    • Maintains cleanliness of breakfast area and kitchen during and after breakfast hours.

    • Greets guests and accommodates special requests as needed.

    • Ensures countertops and machines are clean and tidy at all times.

    • Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.

    • Assists in maintaining cleanliness of public areas.

    • Other duties as assigned.

    Requirements

    EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

    • A minimum of one month of related experience; or equivalent combination of training and experience.

    KNOWLEDGE, SKILLS, & ABILITIES

    • Requires the ability to read, write, and speak the English language.

    • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

    • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

    • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

    • Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

    • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

    • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

    • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

    TownePlace Suites by Marriott Houston Brookhollow

    85 Room Extended Stay

    Our Hotel

    Visitors can make themselves comfortable at the TownePlace Suites Houston Brookhollow hotel located in Northwest Houston, TX. Our pet-friendly, extended stay hotel is just minutes from the shopping at the Galleria, and Houston Premium Outlets. For the leisure travelers, many Houston attractions such as the Downtown Aquarium, NRG Park, and the Museum District all a reasonable drive away; and business travelers will be close to many destinations within Houston, with the offices of GE, Reynolds & Reynolds, and Staples not far away. We are conveniently located on 290 near 610 and Beltway 8, making it a great location for business travelers visiting offices in the Loop or on Sam Houston Tollway. Each of our guest suites are equipped with a fully functional kitchen and free wireless internet, with plenty of space to relax. It's easy to start the day with breakfast on us each morning featuring many hot and cold food options for guests to choose from, and to they can stay on top of their workout routine in our 24-hour fitness center.