• Room Attendant

    Posted August 23, 2019

    Room Attendant

    Job overview

    As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

    The ideal candidate will:

    • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
    • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
    • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
    • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
    • Maintains linen cart and supplies neat and organized to department standards.
    • Maintains security of equipment, keys and supplies issued each day.
    • Reports lost and found articles to supervisor.
    • Provides a professional image at all times through appearance and dress.

    Note: Other duties as assigned by supervisor or management

    Benefits for Full Time Employees

    • Medical, Dental, and Vision Coverage
    • 401K retirement plan
    • Short and Long-Term Disability Income*
    • Term Life and AD&D Insurance
    • Vacation PTO & Holiday/Sick PTO
    • Employee Assistance Program

    *Specific plans for specific positions

    Hyatt Place Louisville-East

    123 Room Hotel

    Our Hotel

    Welcome to our Hyatt Place Louisville East hotel near Louisville Convention Center. Our prime location puts you a short drive from all the Louisville area has to offer including Kentucky Exposition Center and Churchill Downs. Our modern and spacious guestrooms feature contemporary décor and deluxe amenities. Enjoy our many great hotel amenities including free Wi-Fi, outdoor pool, fitness center, and on-site dining. Guests can wake up to breakfast served fresh every day. They can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. We offer a caffeine fix in the AM and a cocktail at the bar in the PM.

    • 123 Rooms
    • Outdoor Heated Pool
    • 24/7 Gym
    • 24-hour Business Center