• Housekeeping Manager (PM)

    Posted August 13, 2019

    Housekeeping Manager (PM)

    Job overview

    As the PM Housekeeping Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping meet the highest standards of quality and efficiency. The manager of this dynamic PM team ensures that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary and reports to the Director of Housekeeping.

    The ideal candidate will:

    • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
    • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
    • Have 2 or more years of experience in leading a housekeeping team in a hotel with 500+ guest rooms with meeting space.
    • Assist the Director of Housekeeping and Assistant Director of Housekeeping to handle overall supervision of the PM (Evening) housekeeping team.
    • Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to corporate standards.
    • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
    • Assist the Director of Housekeeping and Assistant Director of Housekeeping to ensure compliance to company and brand training using the steps to effective training according to corporate standards.
    • Assists in managing PM team according to productivity standards and forecasted occupancy; monitors staff’s adherence to schedules and duties.
    • Provides a professional image at all times through appearance and dress.
    • This is a PM/Evening position including weekends and holidays.

    Note: Other duties as assigned by supervisor or management

    Benefits for Full Time Employees

    • Medical, Dental, and Vision Coverage
    • 401K retirement plan 
    • Short and Long-Term Disability Income*
    • Term Life and AD&D Insurance 
    • Vacation PTO & Holiday/Sick PTO
    • Employee Assistance Program

    *Specific plans for specific positions

    DoubleTree Resort by Hilton Hotel Entrance to Universal Orlando

    742 Room Hotel

    At A Glance

    We are within walking distance of Universal Studios Florida, Islands of Adventure, Universal's Volcano Bay™ Water Park and CityWalk. As a Universal Partner Hotel, we are located at the entrance to Universal Orlando™ Resort and near popular attractions such as The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando and Walt Disney® World Resorts. 

    Our Universal Partner Hotel has multiple restaurants on property, Starbucks serving all the favorite beverages, Pompanos offering a full breakfast buffet, fresh dough pizza at Angelo's Pizza, Burgers and More or a wide variety of American Cuisine at our American Grill.

    Scheduled transportation to Universal Orlando Resort™, SeaWorld Orlando®, and Aquatica is available. Schedule is based on regular park operating hours and does not run continuously and space is limited. Guests can visit the Universal Partner Hotel Vacation Planning Center in the lobby for more details. The Vacation Planning Center is staffed with experienced Universal Orlando Resort™ Vacation Planners ready to help with ticket orders, redemptions and whatever else guests may need to make their vacation extraordinary.

    • Near Universal Studios Florida™, Universal's Islands of Adventure™ and Universal's Volcano Bay™ Water Park offering Bonus Benefits and Universal Orlando hotel deals
    • 4 on-site restaurants, including Starbucks and bars 
    • Jr. Olympic heated swimming pool, kid zone and fitness center 
    • Located within 20 minutes of Orlando International Airport, 10 minutes from Orange County Convention Center
    • Complimentary internet in rooms, business center and common areas
    • 63,000 sq. ft. of flexible meeting space including 19,624 sq. ft. of exhibit space