Posted August 13, 2019
As a Bistro Attendant, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the Bistro. You will effectively promote, take, prepare and deliver food and beverage orders to Bistro guests while providing the highest quality of product and service standards to ensure guest satisfaction and maximize revenue and profitability by providing prompt and courteous food and beverage service.
The ideal candidate will:
- Have a minimum of 6 months of food service experience with general knowledge of food preparation, presentation and service.
- Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
- Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.
- Prepares and serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
- Operate Micros food ordering system and cash register closing guest checks to room charge, credit, card or cash.
- Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
- Performs pre and post-shift side work including stock service station, makes coffee, etc.
- Provides a professional image at all times through appearance and dress.
Note: Other duties as assigned by supervisor or management
Benefits for Full Time Employees
- Medical, Dental, and Vision Coverage
- 401K retirement plan
- Short and Long-Term Disability Income*
- Term Life and AD&D Insurance
- Vacation PTO & Holiday/Sick PTO
- Employee Assistance Program
*Specific plans for specific positions
Courtyard Huntsville University Drive
149 Room Hotel
Delivering exceptional amenities and services, Courtyard Huntsville University Drive invites travelers to take off on an adventure. Guests will feel at home in our rooms and suites providing complimentary Wi-Fi. They can kick back on our plush bedding and enjoy premium cable channels on our flat-panel TVs. Guests can keep up with your exercise goals in our fitness center, and make a splash while swimming laps in our outdoor pool.
We are located near shopping and dining and close to the University of Alabama in Huntsville and Oakwood University, making it easy to visit an alma mater or catch up with loved ones attending school. Guests will be just minutes from U.S. Space & Rocket Center and Huntsville Botanical Garden.