Meeting Concierge/Assistant Banquet Manager

Hyatt Regency Schaumburg, Chicago, Schaumburg, IL

Posted February 11, 2019

Life is a glorious banquet, a limitless and delicious buffet.

Job overview

As a Banquet Manager, you will fill a leadership role in supporting your hotel’s financial goals through management of the daily operation of the banquet department. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability. This position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments.

The ideal candidate will: 

  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Have one or more years of experience in Hotel Food & Beverage Management experience or other successful F&B service industry.
  • Meets and/or speaks with potential groups to discuss and schedule banquet functions.
  • Assists Department Head/General Manager to schedule employees at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling.
  • Reviews event orders with clients; responds quickly to last minute changes; answers questions to customer’ satisfaction.
  • Assists in the arrangement and supervision of the set up of banquet space to ensure timely and accurate room arrangements.
  • Conducts pre-shift meetings to inform staff of daily events; ensures staff is prepared, organized and delivers high standards of service.
  • Assists/Conducts training classes regarding safety, security, department procedures and service guidelines.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Aimbridge Hospitality

Aimbridge Hospitality is the largest and most dynamic hotel management company in North America and the Caribbean.  With an award winning portfolio of over 825 hotels, more than 85,000 guest rooms, and over 30,000 employees the sky is the limit for your career and advancement opportunities! Our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions which allow you to progress in your career. Our culture and programs prepare you to meet and exceed your personal goals. Every leader knows the key to success is continuous training to all team members, and to proactively encourage and provide them with opportunities for advancement.