Overnight Facilities Attendant

Embassy Suites by Hilton Chicago Lombard Oak Brook, Lombard, IL

Posted January 3, 2019

Job overview

As a Overnight Facilities Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest.  You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel facilities and outlets and providing incredibly friendly guest service to every guest. 

The ideal candidate will: 

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Cleans and services assigned hotel public areas in a timely and organized manner according to procedures and standards.
  • Maintains cleanliness and organization of the hotel’s facilities including but not limited to: stairwells, the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back office area, the laundry room, public restrooms, and other public areas.
  • Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.
  • Cleans public bathrooms and adds clean liners , restocks toilet paper and facial tissue, empties wastebaskets. Dusts, cleans, and straightens furniture as needed.
  • Cleans and sanitizes telephones, door handles, and other hardware fixtures. Also polishes chrome and other surfaces routinely. 
  • Vacuums all areas according to a schedule or when needed.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles and needed repairs of unsafe conditions to supervisor. 
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Embassy Suites by Hilton Chicago Lombard Oak Brook

707 East Butterfield Road

Lombard, IL 60148

Telephone (630) 969-7500

Aimbridge Hospitality

Aimbridge Hospitality is the largest and most dynamic hotel management company in North America and the Caribbean.  With an award winning portfolio of over 825 hotels, more than 85,000 guest rooms, and over 30,000 employees the sky is the limit for your career and advancement opportunities! Our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions which allow you to progress in your career. Our culture and programs prepare you to meet and exceed your personal goals. Every leader knows the key to success is continuous training to all team members, and to proactively encourage and provide them with opportunities for advancement.