Posted December 7, 2018
The 163-room Holiday Inn Express Fort Worth Downtown is looking for a full time Guest Services Representative that can also serve as a Shuttle Driver. Do you have the qualifications? Apply here!
DRIVER/GUEST SERVICES AGENT JOB DESCRIPTION
DEPARTMENT: Guest Services
REPORTS TO: Guest Services Manager
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, completing the daily checklist, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience:
DUTIES & FUNCTIONS
Holiday Inn Express & Suites Fort Worth Downtown
1111 West Lancaster Avenue
Fort Worth, TX 76102
Telephone (817) 698-9595
Aimbridge Hospitality is the largest and most dynamic hotel management company in North America and the Caribbean. With an award winning portfolio of over 825 hotels, more than 85,000 guest rooms, and over 30,000 employees the sky is the limit for your career and advancement opportunities! Our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.
Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.
Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions which allow you to progress in your career. Our culture and programs prepare you to meet and exceed your personal goals. Every leader knows the key to success is continuous training to all team members, and to proactively encourage and provide them with opportunities for advancement.
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