Barista

Delta Hotels Baltimore Hunt Valley, Hunt Valley, MD

Posted November 6, 2017

Nothing liberates our greatness like the desire to help, the desire to serve.

Job overview

As a Barista, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the restaurant and/or other areas of the Food and Beverage departments. You will ensure the highest quality service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will:

  • Have a minimum of one year cash handling experience with general knowledge of food and beverage operations. 
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested. 
  • Ensures guests are comfortable in their seats and arranges for appropriate adaptations such as high chairs, wheel chair seating, etc.
  • Assists Manager or Supervisor with opening tasks such as assigning stations to servers for meal periods and retrieving daily specials.
  • Processes take-out orders; may answer room service phone and process room service orders; practices suggestive selling techniques.
  • Receives customer payment from servers and processes transactions on cash register as outlined in the cash and charge procedures; gives correct change; balances cash drawer at close of shift.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Completes all opening/closing paperwork and documents voids on void balance sheet.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Delta Hotels Baltimore Hunt Valley

245 Shawan Road

Hunt Valley, MD 21031

Telephone (410) 785-7000

Aimbridge Hospitality

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 700 hotels and resorts with more than 85,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovation ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to success and explore new positions in which allow you to progress your career. Our culture and programs prepare you to meet and exceed your personal goals. Every leader knows the key to success is continuous training to all team members, and to proactively encourage and provide them with opportunities for advancement.