Food Production Supervisor

Embassy Suites by Hilton - Baltimore Inner Harbor, Baltimore, MD

Posted January 11, 2017

“Advance your career and become part of Aimbridge Hospitality; one of the Fastest growing Hotel Management Companies in the country!”


Education & Experience:

  • At least 3 years of progressive experience in a hotel or a related field, a 2-year college degree, and 3 or more years of related experience. Or a 4-year college degree and at least 1 to 2 years of related experience or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field.
  • Must be proficient in Windows operating systems
  • Supervisory experience required.

Physical requirements:

  • Long hours sometimes required. Typically a 50 hour work week.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

What you will be doing

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid.
  • Maintain a warm and friendly demeanor at all times.
  • Assist in maintaining food costs within budget guidelines.
  • Establish and maintain a file of recipe cards according to Aimbridge Hospitality standards.
  • Motivate, coach, counsel and discipline all Kitchen personnel according to Aimbridge Hospitality S.O.P.'s.
  • Provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.
  • Assist with all Kitchen interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s.
  • Ensure implementation of all Aimbridge Hospitality policies and all house rules.
  • Prepare, implement and maintain a record of food specifications.
  • Oversee all kitchen work areas including cooks and stewards.
  • Maintain a clean kitchen by implementing and maintaining a standard of "Clean as You Go."
  • Maintain proper record keeping (receiving tickets, invoices, and transfer logs) according to Aimbridge Hospitality standards.
  • Participate in required M.O.D. coverage as scheduled.
  • Supervise staff in all food preparation, including proper receiving and storage of all food and food-related items.
  • Expedite peak meal periods by maintaining a "hands on" approach.
  • Complete all paperwork required by Aimbridge Hospitality on a timely basis.
  • Assist in the development /adhere to kitchen budget according to Aimbridge Hospitality standards.
  • Participate in and oversee monthly food inventories.
  • Cost out breakfast and salad buffets quarterly (at a minimum).
  • Participate in special F&B promotions and critique them after implementation.
  • Develop and implement systems to control waste.
  • Assist the FPM in the review/change menus as per corporate directive and hold menu tastings after a menu change.
  • Maintain awareness of local competition and industry trends.
  • Ensure training of all Kitchen personnel.
  • Train all kitchen staff to Aimbridge Hospitality standards using the steps to effective training according to Aimbridge Hospitality standards.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Ensure that Kitchen employees are at all times attentive, friendly, helpful and courteous to guests, all other employees and managers.
  • Maintain follow through for all guest requests and complaints presented to the kitchen.
  • Develop production schedule for work assignments.
  • Attend monthly all-employee meetings and any other functions as required by management.
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Embassy Suites by Hilton - Baltimore Inner Harbor

222 St. Paul Place

Baltimore, MD 21202

Telephone (410) 727-2222

Embassy Suites by Hilton - Baltimore Inner Harbor

274 Room All Suite

At A Glance

Welcome to the Embassy Suites Baltimore - Inner Harbor hotel. This convenient all-suite Baltimore hotel offers an ideal location in the heart of the downtown business district, just 10 miles from Baltimore/Washington International Thurgood Marshall Airport (BWI). Enjoy proximity to the famous Inner Harbor, National Aquarium and Science Center, and find shops, dining venues and the Mt. Vernon Cultural District, all within walking distance.

Our Embassy Suites hotel also connects to the Grand Historic Venue, offering 45,000 sq. ft. of elegant meeting space, making it one of the largest and most distinctive facilities in the state of Maryland for both social functions and group meetings.

This stylish Baltimore hotel offers a variety of spacious two-room suites. Check email with complimentary internet access and feel at home with the functional kitchenette. Maintain your exercise regimen in the fitness center and sparkling outdoor pool, then relax tired muscles in the soothing sauna.


  • All-suite hotel in the heart of Baltimore's downtown business district
  • Connected to Grand Historic Venue, offering over 45,000 sq.ft. of meeting space
  • Complimentary cooked-to-order breakfast and Evening Reception*
  • Fitness center with yoga studio and sauna
  • Seasonal outdoor pool (open Memorial Day to Labor Day, 8:00am-8:00pm daily)
  • Complimentary high-speed internet access and business center