Housekeeper

Embassy Suites Hotel Jacksonville-Baymeadows, Jacksonville, FL

Posted January 11, 2017

 

Job overview

A Room Attendant (Housekeeper) is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

What you will be doing

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways, public areas and closets clean, neat and vacuumed.
  • Prepare housekeeping cleaning cart for next day's use.
  • Clean room with the door closed always unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.

Requirements

Education & Experience:

  • prior hotel experience preferred.
  • cleaning experience required.
  • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form

Physical requirements:

  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to bend, lift, and be standing or walking during entire shift

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

 Benefits

A competitive Benefits packet including:

  • Medical,Dental & Vision Insurance, Life & Disability
  • 401K with matching contribution
  • Employee Room rate discounts at participant Hotels
  • Educational Reimbursement
  • Paid Time Off and Vacation Time
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Embassy Suites Hotel Jacksonville-Baymeadows

9300 Baymeadows Road

Jacksonville, FL 32256-7710

Telephone (904) 731-3555

Embassy Suites Hotel Jacksonville-Baymeadows

277 Room All Suite

At A Glance

Choose Embassy Suites Jacksonville - Baymeadows for a hotel close to downtown Jacksonville, the University of North Florida, sunny beaches, professional sporting events and shopping. This full-service hotel is minutes from Jacksonville attractions and less than a mile east of I-95 in Jacksonville.

Our friendly staff will welcome you to this all-suites hotel in Jacksonville, FL, featuring an open atrium. Admire the building’s Mediterranean architecture including Juliet balconies in the guest rooms. Begin your day with a free, cooked-to-order breakfast featuring omelets and a variety of healthy options. Socialize in our open-air atrium at the complimentary Evening Reception, serving cold beverages and light snacks. Bite into a rib eye or filet mignon for lunch or dinner at our signature restaurant, Steakhouse at Embassy. After a long day, dine-in with room service and unwind in your two-room suite, featuring a private bedroom and a spacious living room in our Jacksonville, FL hotel.

Plan a meeting or special event in our 7,200 sq. ft. meeting space. Take advantage of our BusinessLink™ business center’s complimentary internet, printing access and work area. Plunge into our indoor pool or recharge with an invigorating workout. Jacksonville beaches, the Avenues Shopping Mall and St. John’s Town Center Mall are a short drive from our hotel in Jacksonville, FL.