Posted October 12, 2017
The Assistant Guest Services Manager is responsible for assisting the GSM with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Will also be responsible for 2 Night Audits, which will be responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Education & Experience:
Assist GSM on the following Marginal Duties:
Other duties as required.
Embassy Suites by Hilton Boston at Logan Airport
207 Porter Street
Boston, MA 02128
Telephone (617) 567-5000
Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 700 hotels and resorts with more than 85,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.
Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.
Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.
Aimbridge Hospitality values innovation ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to success and explore new positions in which allow you to progress your career. Our culture and programs prepare you to meet and exceed your personal goals. Every leader knows the key to success is continuous training to all team members, and to proactively encourage and provide them with opportunities for advancement.
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