Food & Beverage Runner/Server Assistant (PM)

Hyatt Regency Louisville, Louisville, KY

Posted September 20, 2017

Celebrate life at every occasion with great food and service!

Job overview

As a Food & Beverage Runner/Server Assistant, you will fill a supportive role in your hotel’s financial goals of the daily operation of the restaurant and bar within the Food and Beverage department.  You will assist the bartenders and food and beverage servers by expediting and delivering food and beverage items to tables, removing/bussing and resetting tables with clean utensils, china, glassware, necessary supplies and equipment.

The ideal candidate will: 

  • Have a general knowledge of full service, table-side service and standards. 
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Sets and resets tables.
  • Serves alcoholic and non-alcoholic beverages to guests, continually watching guests in need of refills. 
  • Return of soiled linen, china, silver, glassware, etc. to stewarding and housekeeping
  • Maintains clean and organized work areas in the kitchen and service side stations to maximize efficiency.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Hyatt Regency Louisville

311 South Fourth Street

Louisville, KY 40202

Telephone (502) 581-1234

Aimbridge Hospitality

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 500 hotels and resorts with more than 70,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions in which allow you to progress your career. Our culture and programs prepare you to meet and exceed your personal goals through:

  • Every leader knowing the key to success is to always be training your team members, and to proactively encourage and provide them with opportunities for advancement.
  • Manager In Training (MIT) programs to develop performing hourly staff into management opportunities.
  • General Manager In Training (GMIT) programs to prepare performing management staff to take the keys to their first hotel.