Breakfast Attendant

Holiday Inn Express & Suites Pittsburgh South, Pittsburgh, PA

Posted July 14, 2017

One cannot think well, love well, sleep well, if one has not dined well.

Job overview

As a Breakfast Attendant, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the Breakfast Buffet. You will effectively promote, take, prepare and deliver food and beverage selections to setup and replenish the buffet with the highest quality of product and service standards to ensure guest satisfaction and maximize revenue and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will: 

  • Have a minimum of 6 months of food service experience with general knowledge of food preparation, presentation and service.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Prepares and serves menu items to sets up the buffet before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner. Frequently checks buffet line to replenish food, beverages and supplies needed.
  • Sets out plates, cups, bowels, utensils and napkins for guests to use.
  • Prepares coffee and/or tea by established standards. 
  • Removes and disposes of leftover food at end of breakfast shift. Cleans buffet area according to established standards. Ensures inventory is stocked and properly stored prior to the next day’s shift.
  • May keep daily or weekly records of foods used and consumed. 
  • May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Holiday Inn Express & Suites Pittsburgh South

20 South Tenth Street

Pittsburgh, PA 15203

Telephone (412) 488-1130

Aimbridge Hospitality

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 500 hotels and resorts with more than 70,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions in which allow you to progress your career. Our culture and programs prepare you to meet and exceed your personal goals through:

  • Every leader knowing the key to success is to always be training your team members, and to proactively encourage and provide them with opportunities for advancement.
  • Manager In Training (MIT) programs to develop performing hourly staff into management opportunities.
  • General Manager In Training (GMIT) programs to prepare performing management staff to take the keys to their first hotel.