Group Sales Manager

Hyatt Regency Houston Galleria, Houston, TX

Posted July 14, 2017

Seeking a dynamic seller with experience in the Tour & Travel, Entertainment and Social Markets. Do you want to work with an 'out of this world' team, then apply today!

The ideal candidate for this position will have a current client base in the Galleria area. Must have an entrepreneurial drive and the ability to work independently. Prospecting to build the Tour & Travel and Entertainment market will be key in this role. If you have the desire and drive to work in a fast paced environment, this is the job for you.  A proven track record is a must!

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 450 hotels and resorts with more than 63,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels.

Requirements

Education & Experience:

  • Two (2) year or four (4) year college degree preferred.
  • At least 1 year of progressive experience in hotel sales or a related field required.
  • High School diploma or equivalent required.
  • Must have a valid driver’s license for the applicable state.
  • Must be proficient with Windows operating systems

Physical requirements:

  • Long hours sometimes required. 
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

What you will be doing

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel, but which will include a mandatory daily ABR meeting.
  • Maintain high standards of personal appearance and grooming, which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid
  • Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
  • Must comply with attainment of individual goals
  • Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
  • Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
  • Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
  • Attend and participate in Daily/Weekly Sales Meeting.
  • Attend monthly meetings of assigned professional organizations.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Be familiar with all Aimbridge Hospitality sales policies and house rules.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to guests, other employees and managers.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 450 hotels and resorts with more than 63,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels.

Requirements

Education & Experience:

  • Two (2) year or four (4) year college degree preferred.
  • At least 1 year of progressive experience in hotel sales or a related field required.
  • High School diploma or equivalent required.
  • Must have a valid driver’s license for the applicable state.
  • Must be proficient with Windows operating systems

Physical requirements:

  • 47.5 hour work week.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

What you will be doing

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel, but which will include a mandatory daily ABR meeting.
  • Maintain high standards of personal appearance and grooming, which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid
  • Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
  • Must comply with attainment of individual goals
  • Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
  • Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
  • Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
  • Attend and participate in Daily/Weekly Sales Meeting.
  • Attend monthly meetings of assigned professional organizations.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Be familiar with all Aimbridge Hospitality sales policies and house rules.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to guests, other employees and managers.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).

Hyatt Regency Houston Galleria

2626 Sage Road

Houston, TX 77056

Telephone (832) 803-1234

Aimbridge Hospitality

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 500 hotels and resorts with more than 70,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions in which allow you to progress your career. Our culture and programs prepare you to meet and exceed your personal goals through:

  • Every leader knowing the key to success is to always be training your team members, and to proactively encourage and provide them with opportunities for advancement.
  • Manager In Training (MIT) programs to develop performing hourly staff into management opportunities.
  • General Manager In Training (GMIT) programs to prepare performing management staff to take the keys to their first hotel.