Gallery Host

Hyatt Place Omaha Downtown Old Market, Omaha, NE

Posted June 18, 2017

Why you will like working here

At Hyatt Place, we believe our guests select Hyatt Place because of our caring and attentive associates who focus on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards.

Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Job overview

  • Contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
  • Create an experiece for our guests by offering them a larger home experience by welcoming, helpful, and exceptional service, while maintaining a clean, comfortable and inviting environment.

What you will be doing

  • Accommodating guests by making them feel welcome, informed, and cared for during the entire length of their stay
  • Anticipate and respond to guest needs
  • Handle all aspects of guest registration, which can include expediting the check-in/check-out process with swift computer and cash register skills
  • Following hotel rate structures, discounts, and selling strategies
  • Issuing room keys
  • Informing guests about hotel features and amenities, as well as local attractions
  • Satisfying special requests whenever possible
  • Preparing hotel F&B items at Hyatt Place Bakery Cafe
  • Assisting with kitchen assembly duties
  • Servicing our meeting room events
  • Finding solutions quickly in order to confidently address and resolve guest concerns
  • Remain adaptable and flexible in a consistently busy hotel environment
  • Collaborate with all hotel departments and utilize your complete knowledge of the hotel operation

Requirements

  • Previous guest service experience as well as an ability to communicate well with our guests and associates
  • Customer service experience is required, preferably in a hotel or related hospitality field
  • Must have schedule flexibility with both AM and PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and ability to work in a fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • A true desire to satisfy the needs of others in a fast paced environment.
  • High school diploma or equivalent required
  • Ability to lift, push, or pull moderate weight (25 pounds or greater)
  • Must posess intermediate computer skills, i.e. Word, Excel, etc.

Hyatt Place Omaha Downtown Old Market

540 South 12th Street

Omaha, NE 68102

Telephone (402) 513-5500

Aimbridge Hospitality

Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 500 hotels and resorts with more than 70,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. Our highly resourced company offers an unrivaled track record of creating and maximizing asset value and holds an enviable position as an exclusive management company approved to operate all brands within the Marriott, Hilton, Hyatt, Starwood, Wyndham, and InterContinental systems as well as their respective newly launched soft brands.

Aimbridge Hospitality Culture

Aimbridge Hospitality is and will forever be a “high touch” organization. From the principals to the front line associates, the Aimbridge team is engaged in guest, partner (both investment and brand), and associate satisfaction. At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization.

Having fun helps us keep perspective! If we’re happy, our guests will be happy. Our work place culture values family, work life balance and community.

Career Advancement at Aimbridge Hospitality

Aimbridge Hospitality values innovative ideas that ensure high productivity and rewards those willing to step forward and help us develop passionate team members that deliver outstanding guest service and top financial results. We want you to succeed and explore new positions in which allow you to progress your career. Our culture and programs prepare you to meet and exceed your personal goals through:

  • Every leader knowing the key to success is to always be training your team members, and to proactively encourage and provide them with opportunities for advancement.
  • Manager In Training (MIT) programs to develop performing hourly staff into management opportunities.
  • General Manager In Training (GMIT) programs to prepare performing management staff to take the keys to their first hotel.